Terms of service

Terms of Service

Welcome to Furr & Fetch (furrandfetch.com). By visiting our website or buying from us, you agree to these Terms of Service. Please read them carefully.

1. Our store

Furr & Fetch sells products for dogs and cats online. Our store is hosted on Shopify, which provides the platform we use to sell to you.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to place an order.

3. Products and descriptions

We do our best to describe and show our products accurately. Colors may look slightly different depending on your screen, and measurements can vary by 1–3 cm. Always supervise your pet with new toys and accessories and choose the right size for them.

4. Prices and payment

All prices are in US dollars. Prices and availability may change without notice. We may refuse or cancel an order, for example if a product is out of stock, a price was listed by mistake or we suspect fraud. If we cancel an order you've paid for, we'll refund you in full.

5. Shipping, returns and refunds

Shipping and returns are covered by our Shipping Policy and Return and Refund Policy, which are part of these terms.

6. Your information

How we collect and use your personal information is explained in our Privacy Policy.

7. Website content

The texts, images, logo and design of this website belong to Furr & Fetch or its partners and may not be copied without permission.

8. Limitation of liability

To the fullest extent allowed by law, Furr & Fetch is not liable for indirect or consequential damages arising from the use of our website or products. Our total liability for any order is limited to the amount you paid for it.

9. Changes

We may update these terms from time to time. The version published on this page applies to your order at the time you place it.

10. Contact

Questions about these terms? Reach us through our contact page.